Like the Daleks in the Punch cartoon, people with disabilities shouldn’t be faced with barriers to attaining their goals in life. This is as true in the digital realm as in the physical world where access should be improved for all who want to find and use web information.
At a time when understanding and promotion of accessibility is needed more than ever, Disability Discrimination Commissioner Graeme Innes has been sacked and the role to be filled part-time by another Commissioner without ‘lived experience’ of disability, as Mr Innes puts it.
Digital accessibility is a subset of usability in that it involves understanding and making online information and systems easier to find and use for humans.
As a small contribution, here’s a list of resources I put together to understand and apply digital accessibility principles and techniques.
Tools and tip sheets
Accessible web content
Melbourne web writing expert Dey Alexander has lots of well-thought-through articles and resources on web content accessibility.
You may also want to check out SiteImprove
; US software offers a holistic approach to accessibility and website management. They also have NFP pricing.
Visitors to your website who use the internal site search engine are offering you a gift; an explicit intention to find information.
It’s a gift I recommend you accept with grace.
Here’s 3 things you can do to benefit from your visitors’ largesse, using internal site search analytics.
First, understand what site search is and why you should be analysing it right now.
Continue reading “Site search improves content & avoids mistakes”
In 2009 Jared Spool and his User Interface team worked with a large online retailer.
They wanted to redesign their product-purchasing checkout process.
In the lab while using the website, Jared observed people checking out.
He noticed people struggling to complete transactions.
Here’s the story of what happened…
Online communication can feel lonely.
You have a job to do. You want to know someone cares about what you’ve written, linked to, videoed, podcast, photographed, or designed.
If you want to improve your communication, your most important job (after knowing why you want to communicate in the first place) is Continue reading “We need to talk about bamboo toothbrushes”
I love the idea of someone enjoying using your website; doing what they want to do successfully and benefiting from your services.
I realise, though, people have to get to your website first to enjoy it.
Search engine optimisation or SEO is the science and art of being found on the web. The term SEO may strike fear into your heart, however, because it sounds complicated.
Luckily, there’s a few simple things you can do right away to help people get to your website. Continue reading “Get found: 3 SEO tips you can do right now”